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<h1>Lotus Notes CRM Software Improves Customer Relations</h1>
<p>Customer Tracker<sup>TM</sup> is a <b>Lotus Notes<sup>®</sup> CRM software solution</b> that automates and accelerates your customer service processes by allowing other Tracker modules electronic access to current customer data, eliminating the need to manually enter customer information already available. Customer Tracker contains up-to-date customer information, issues, and history. This CRM software tool streamlines the entire <b>customer relationship management process</b>, facilitating the assignment of customers or potential clients to any employee for management or monitoring, speeding billing procedures, and tracking customer relationships. We also offer a <a href="http://www.TrackerSuite.com/demos/customer.swf" target= "_blank" title="Flash demo of our CRM software">Flash demonstration</a> of Customer Tracker in action.</p>
<p><a href="pdf/customer.pdf" title="View an Adobe PDF document describing Customer Tracker">See our Customer Tracker Feature sheet</a></p></td>
<h3>Features</h3>
<ul>
<li>Centralized customer file management. Manage customer contacts and maintain detailed, on-line records containing all customer information, including detailed customer profiles.
<li>Automatically generate sales contracts based on pre-established templates.
<li>Easily track customer issues.
<ul>
<li>Easily create and track new customer activities.
</ul>
<li>Organize and compile billing and purchase system information.
<li>Maintain control of client leads.
<li>Manage client communications and relationships.
<li>Includes the ability to register customer commitments and track activity against purchase orders.
</ul>
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<ul>Tracker Suite main pages
<li><a href="index.html" target= "_parent">Home</a>
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<li><a href="customers.html" target= "_parent">Case Studies</a>
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<li><a href="news.html" target= "_parent">Press</a>
<li><a href="faq.html" target= "_parent">Frequently Asked Questions</a>
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</ul>
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