Tracker Suite 7.2 Released

Automation Centre Announces Tracker Suite® 7.2 Featuring Improved Interface, Smart Workflow, Centralized eDiscussion Technology

Industry’s Leading Team Collaboration Suite for Lotus Notes®/Domino® Also Offers Drag-and-Drop Database Folders, Multiple Enhancements in Component Applications

WALT DISNEY WORLD SWAN/DOLPHIN RESORT, BOOTH 710 (1/22/2007) - Automation Centre, a leading provider of advanced team collaboration software, today announced the release of Tracker Suite 7.2 ( the latest version of its popular business process management suite for Lotus Notes and Domino, at Lotusphere 2007 in Orlando, Florida. Tracker Suite 7.2 features a number of valuable enhancements including a more refined user interface requiring less clicks, new drag-and-drop collaboration folders, business dashboards, and numerous upgrades designed to streamline business operations.

Tracker Suite 7.2 puts users one click away from project plans, resource schedules, and work authorizations. The Tracker workflow engine has been completely redesigned to incorporate smart routing so if someone is out of the office, work is automatically re-routed.

"Today’s work environment is all about getting things done in natural way but quicker and with less effort. Automation Centre is continually looking for ways to make people’s work lives easier, a goal we’ve achieved with Tracker Suite 7.2," said Steven Birchfield, chief executive officer of Automation Centre. "In this version we’ve focused on making a number of value-adds that simplify work performance, from a new GUI to easier meeting management. For anyone who spends time getting work done alongside others, Tracker Suite 7.2 will be a welcome enhancement."

Tracker Suite 7.2 leverages the Lotus Notes and Domino platforms to improve worker productivity through better communication and collaboration. New to Version 7.2 are several upgrades that will add convenience to any team or team member’s daily work:

  • Improved Navigation- Tracker Suite’s user interface requires less clicks to navigate;
  • Database Folders- Timesheets, project files and other documents can be easily organized with drag-and-drop convenience;
  • New Workflow Engine- Automatically reroutes approval requests if someone is out of the office;
  • Outward Collaboration- Via a centralized email repository, internal and external users can easily store, share, and retrieve email threads and other eDiscussions relating to project issues, trouble tickets, sales calls and much more.

Other new features and tools bring greater productivity to individual applications. In Personnel Tracker, for example, HR personnel can manage holidays and vacations by department using an upgraded calendar, and introduces application management system that organizes large numbers of employee applications with ease.

Support Tracker, Tracker Suite's help desk application, now offers better Service Level Agreement (SLA) tracking through a ticket dashboard that follows trouble tickets and their current status. In conjunction with Project Tracker, Tracker Suite's project management solution, a new demand management capability allows users to generate a wide range of business reports that analyze IT responsibilities ranging from issues to new projects to routine maintenance.

Project Tracker also features a new meeting management tool that not only enables users to send email meeting invitations and track who accepted, but also log action topics from the meeting, send out action items to attendees, and place those items into a meeting record. Project Tracker also schedules online meetings such as WebEx and GoToMeeting automatically via email.


Tracker Suite 7.2 is currently available and is being demonstrated during Lotusphere 2007 at Automation Centre’s exhibit, Booth #710 at the Walt Disney World Swan and Dolphin Hotels. Tracker Suite pricing is based on the number of named users and modules deployed. Custom application services can be implemented upon request.

For a full description of Tracker Suite 7.2, as well as Automation Centre’s other office automation products, visit or

About Automation Centre

Automation Centre is a leading provider of advanced team collaboration software solutions for companies and organizations of all sizes. Automation Centre’s primary products, TrackerSuite and TrackerOffice® ( - for Microsoft Outlook/Exchange products), provide exceptional simplicity and ease-of-use through their integration with Lotus Notes/Domino and Microsoft Outlook/Exchange. The company is a Premier Business Partner with Lotus, an IBM Business Partner, and has been named to the Microsoft Exchange, Microsoft Project, and Microsoft Certified Partner programs.