Tracker Suite 7 Released
Automation Centre Debuts Tracker Suite 7.0, Addressing Workforces On The Move With New Web, Wireless Tools
Now Blackberry® and Palm® Users Can Approve Routine Requests From Anywhere; Browser Upgrades Include Real-Time Contractor Availability, Customer Project Participation
TUCSON, AZ (January 16, 2005)- Projects and workflows donít stop when people are out of their offices, a fact many workplace collaboration software products tend to forget.
Automation Centre, a leading provider of advanced team collaboration software, is meeting this need head-on via the release of Tracker Suite 7.0, the latest update to the industryís leading business process management suite. Tracker Suite 7.0 makes it even easier for executives and workers to keep tasks moving forward from anywhere, by offering a number of new and powerful web and wireless capabilities.
Tracker Suite 7.0, designed for use with Lotus Notes®/Domino®, increasingly addresses the need for people to receive and access critical project-related information from home, field offices, or the road. The integrated suite includes ten powerful modules that manage and coordinate a wide range of business processes including project management, time/ expense tracking, customer and prospect tracking, personnel and application administration, and much more.
The revamped workflow engine of Tracker Suite 7.0 now enables users to receive, review and approve time/expense/purchase reports and requests from mobile devices; other key improvements include the ability to integrate workflows with contractors, partners, customers, and other outside organizations, as well as a more outward-facing CRM (Customer Relationship Management) module that allows customers to create support requests and even participate in projects.
"There is no question that people need to stay connected with their co-workers and their assignments. Critical projects can come to a standstill without timely input and contributions from all team members," noted Steven Birchfield, chief executive officer of Automation Centre. "Tracker Suite 7.0 takes a big step forward in enabling managers and workers alike to remain effective no matter where they happen to be. We believe our thousands of corporate users will greatly appreciate the improvements found in Version 7.0."
By more tightly integrating the internal/external management and administrative functions of Tracker Suite, Version 7.0 allows enterprises to powerfully pool, update, and analyze shared human and system resources. Administrators, for example, can instantly see which employees and/or outside contractors are available at a given moment to help on projects. Updates are obtained from all project and support communities, and integrate each organizationís holiday and vacation schedules. Also keeping workers productive is the ability for managers to approve time/expense reports and purchase requests while on the road, thanks to Version 7.0ís new wireless features. Requests and approvals are sent via email to any specified device including PDAs and Blackberry wireless devices. New application adapters also allow Tracker Suiteís time, expense, and purchase trackers to reside on Symbol Technologiesí MSP (Mobility Services Platform) Server and Lotus Team Workplace (QuickPlace) for access via wireless devices, mobile applications, and mobile devices.
Tracker Suite 7.0 features improved instant messaging integration for better contact with co-workers; to help managers keep workers on track with their routine document creation tasks, Tracker Suite now includes onscreen buttons as part of the Auto Nag tool. Workers can click on a status report reminder, for example, and be taken directly to the appropriate reporting page.
Tracker Suite 7.0 provides complete support for the upcoming Domino 7.0 as well as existing Domino 6.5.x and 6.0. The application works with a variety of clients including Lotus Notes, Microsoft Outlook, and all popular web browsers; it also integrates with calendaring functions in Outlook and Notes. Among the most significant of Tracker Suite 7.0ís technology improvements is new database support for IBM DB2, in addition to existing SQL Server and Oracle databases, in the suiteís backend data warehouse. The Tracker Suite Data Warehouse streamlines the data mining process, gathering and integrating information from Tracker databases and/or legacy sources such as HR and accounting systems.
Tracker Suite 7.0 will debut at Lotusphere 2005, January 23-27 at Walt Disney World in Orlando FL. Tracker Suite Version 7.0 is priced on a per-server basis, and custom application services can be implemented upon request.